Accessibility

At Yana, we are committed to ensuring that our ride-hailing services are accessible and inclusive for all individuals, including those with disabilities. We continuously strive to enhance our platform to accommodate diverse needs, ensuring a seamless and comfortable experience for every user.

For Riders

• Screen Reader Compatibility: Our app is fully compatible with screen readers such as VoiceOver for iOS and TalkBack for Android, enabling users with visual impairments to navigate and book rides effortlessly.
• Voice Commands: Users can utilize voice commands to request rides, set destinations, and communicate with drivers, providing a hands-free experience.
• Wheelchair Accessibility: We offer wheelchair-accessible vehicle (WAV) options in areas where available, ensuring that riders who use wheelchairs can travel comfortably.
• Service Animals: Our drivers are trained to accommodate service animals, ensuring that riders with disabilities can travel with their assistance animals without any issues.

For Drivers

• Deaf or Hard of Hearing Features: Drivers who are deaf or hard of hearing can enable features that inform riders of their hearing impairment, prompting riders to communicate via text messages. Additionally, visual notifications are provided for ride requests.
• Assistive Device Accommodation: We encourage and support drivers who use assistive devices, ensuring they can provide services effectively.

Continuous Improvement

We are dedicated to regularly updating our platform based on user feedback and technological advancements to better serve our diverse community. If you have suggestions or require specific accommodations, please contact our support team at support@yanacabs.com.

At Yana, inclusivity is at the heart of our mission. We believe that everyone deserves reliable and accessible transportation, and we are committed to making that a reality.